How to Fix Your Ethernet Connection Not Working in Windows 11

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Alternative titles

  • How to fix Ethernet not working in Windows 11
  • Ethernet not working in Windows 11? Here’s how to fix it!
  • How to Fix Ethernet Connection Problems in Windows 11

An Ethernet connection offers many advantages over its wireless counterpart. However, when it stops working, diagnosing and fixing the Ethernet not working issue can get a bit tricky in Windows 11.

Although you can use the built-in troubleshooter to find and fix network problems, there may be other underlying issues causing your Ethernet connection to turn on. Here we show you the common contributing factors that can drop your Ethernet connection in Windows 11 and how you can fix them to get connected.

1. Run Network Card Troubleshooter

Windows 11 has a built-in troubleshooter to fix the most common issues with your PC. You can use the Internet Connection and Network Adapter Troubleshooter to detect and fix problems with network devices.

To resolve the Ethernet not working issue:

  1. Hurry Win + I to open the Settings sign.
  2. In the System tab, scroll down and click Troubleshoot.
    Windows 11 troubleshoot another troubleshooter
  3. Then click on Other convenience stores.
  4. Click it To run button for Internet connections to launch the troubleshooter.
    Windows 11 troubleshoot another troubleshooting internet connection
  5. Select Troubleshoot my internet connection. The troubleshooter will seek to identify the problem and recommend applicable fixes.
  6. Apply the patches and close the troubleshooter to see if the issue is resolved.

If the problem persists, follow these steps to run the network adapter troubleshooter:

  1. Open Settingsand go to System > Troubleshoot > Other Troubleshooters.
  2. In the right pane, scroll down and click the To run button for Network adapter.
    Windows 11 troubleshoot another troubleshooting network adapter
  3. In the Network adapter troubleshooting dialog box, select ethernet.
  4. Click on Next. Windows will check for any issues and recommend fixes, if any.

If Windows doesn’t find any issues, you can try the steps below to troubleshoot and fix the problem yourself.

2. Check Ethernet cable, port and connection

If you see the No Internet Access message, it may be due to a poor Ethernet connection to your PC or router. Unplug the cable from your PC and the router port. Then reconnect the cable and wait for the click to make sure it’s securely connected.

Your router has several ports. The Internet port is used to connect your router to the modem. Make sure the cable is connected to the Ethernet port and not the Internet port.

Try connecting using a different Ethernet cable. This will help you determine if the problem is with your cable or something else. If you’re shopping for a new cable, explore our guide to choose an ethernet cable for your wired connection to make the best decision.

Also, try using another Ethernet port on your router. If that works, you may have a faulty port that needs your attention.

4. Perform a power reset on your modem and router

You can create a new connection with a quick power reset. Useful for troubleshooting issues triggered by a temporary glitch.

Note that your internet will be temporarily unavailable during the power reset. Be sure to pause any activity that relies on an active internet connection.

To reset the modem and router:

  1. Unplug the router’s power supply from the wall outlet.
  2. Next, unplug the modem’s power supply from the power source.
  3. Leave network devices idle for a minute or two.
  4. Plug in the AC adapter for the router, then for the modem.
  5. The modem and router may take a while to turn on completely. Wait for all lights to stop flashing.
  6. Once done, check your PC to see if the Ethernet connection is restored.

5. Run network commands to perform a network reset

reset network connection command prompt windows 11

Windows 11 offers a bunch of useful commands to reset network devices and network stack to troubleshoot network issues. Run the following command in the given order to successfully reset your network settings.

  1. Hurry Win + S open Windows Search.
  2. Type orderedright click on Command Promptand select Execute as administrator.
  3. In the Command Prompt window, type the following commands one by one and press Enter to run:
    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
  4. Once executed successfully, close the command prompt and restart your PC to apply the changes.

You can also perform a network reset using the Windows 11 Settings panel.

To perform a Network Reset from Settings:

  1. Hurry Win + I open Settings.
  2. Open the Network & Internet tab in the left pane.
    reset network windows 11
  3. Click on Advanced network settings.
  4. Scroll to More settings section.
  5. Click on Network Reset.
    reset network windows 11
  6. Then click on the reset now button for Network reset.
    network reset reset now windows 11
  7. After resetting the network, you need to restart your PC to apply the changes.

6. Check the power management settings of the Ethernet adapter

Your PC can turn off connected but idle devices to save power. While this is a handy feature, it can also disrupt essential services.

To fix the problem, configure your Ethernet adapter’s power management settings in Device Manager. Here’s how.

  1. Hurry Win + R open To run.
  2. Type devmgmt.msc and click OKAY to open Device Manager.
  3. In Device Manager, expand the Network adapters section.
    ethernet adapter properties device manager
  4. Then right click on the Ethernet adapter and select Properties.
  5. Open the Power Management tab in the Properties dialogue.
    ethernet adapter properties power management outside of windows 11
  6. Here, deselect the Allow computer to turn off this device to save power option.
  7. Click on OKAY to save changes.
  8. Close Device Manager and restart your PC to apply the changes.

7. Uninstall Ethernet adapter drivers

Outdated or corrupt Ethernet adapter drivers can cause the adapter to malfunction. To solve the problem, uninstall the adapter driver from Device Manager. Your PC will reinstall the driver on restart.

To uninstall the Ethernet adapter driver:

  1. Hurry Win + R open To run.
  2. Type devmgmt.msc and click OKAY open Device Manager.
    uninstall ethernet adapter device manager windows 11
  3. Then expand the Network adapters section.
    uninstall ethernet adapter driver windows 11
  4. Right click on the Ethernet adapter input and select Uninstall device.
  5. Confirm the decision and click Uninstall.

Once done, restart your PC. Windows will automatically detect connected devices and install the missing driver for the Ethernet adapter.

8. Switch the Ethernet adapter on and off

Windows 11 lets you disable individual network adapters for Wi-Fi, Ethernet, and Bluetooth from Settings. Apparently disabling and re-enabling the ethernet adapter fixed issues with the ethernet connection.

To disable and re-enable the Ethernet adapter:

  1. Hurry Win + I open Settings.
  2. In the left pane, click the Network & Internet tongue.
  3. Scroll to the end of the page and click Advanced network settings.
    disable ethernet network card windows 11
  4. Click it Disable button for ethernet under the Network adapters section.
    enable ethernet network card windows 11
  5. You will notice that the Ethernet icon disappears from your taskbar. Wait a few minutes, then click the Enable button for Ethernet.
  6. Once the adapter is active, check if you can access the Internet via Ethernet.

9. Update your router firmware

Router firmware updates often tend to bring performance improvements and security fixes. However, they may also include bug fixes related to your Ethernet connectivity issues.

Some routers are configured to automatically install new updates. But all allow you to check for new firmware updates and install them manually.

Explore our easy guide to how to update your router firmware to see if that helps fix the Ethernet not working issue.

Restoring Ethernet Connectivity on Your Windows 11 PC

The plug-n-play nature of the Ethernet connection can make it difficult to troubleshoot when it stops working. However, in most cases, a quick disconnect and reconnect of cables, power reset, and Windows network reset can fix the problem for most users.

About Sally E. Bartley

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